RETAIL MANAGER&nbsp;Hiya Infosys Pty Ltd T/A Wylies NewsagencyLocation: 226 Hoskins Street, Temora NSW 2666&nbsp;Employment Type: Full-Time, Permanent Salary: AUD $80,000 per annum plus superannuation&nbsp;About UsWylies Newsagency is a well-established retail business serving the Temora community and surrounding regions. We offer a broad range of products and services including newspapers, magazines, stationery, greeting cards, gifts, lottery products, tobacco products, and convenience items. Due to continued business growth, we are seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our store.&nbsp;Position OverviewThe Retail Manager will be responsible for the overall management and performance of the business, ensuring efficient operations, high customer service standards, effective staff supervision, and achievement of sales and profitability objectives.&nbsp;Key Responsibilities• Determine and manage the product mix to meet customer demand and maximise sales opportunities;• Monitor stock levels, coordinate purchasing activities, and maintain effective inventory control systems;• Formulate and implement purchasing, merchandising, and marketing strategies to promote the business and increase revenue;• Develop and maintain customer service standards to ensure a positive shopping experience;• Promote and advertise the business's products and services through in-store promotions and local marketing initiatives;• Assist customers with product enquiries and provide advice on product selection and use;• Maintain accurate records of stock movements, sales performance, and financial transactions;• Prepare and monitor budgets, analyse sales trends, and implement strategies to improve business performance;• Recruit, train, supervise, and manage staff, including preparation of rosters and performance management;• Ensure compliance with workplace health and safety requirements, company policies, and relevant legislation;• Liaise with suppliers and negotiate purchasing arrangements to ensure product availability and cost efficiency;• Monitor store presentation and ensure merchandising standards are maintained at all times.&nbsp;Skills and Experience RequiredTo be successful in this role, applicants must possess:• A relevant qualification in Business, Management, Retail Operations, or a related field; and/or• At least one year of relevant retail management experience;• Demonstrated experience in staff supervision, inventory management, budgeting, and retail operations;• Strong leadership, communication, and customer service skills;• Ability to analyse business performance and implement operational improvements;• Sound knowledge of workplace health and safety requirements and retail compliance obligations. <h3>Benefits</h3> <h3>Task & responsibilities</h3>. <h3>Qualification & experience</h3>.

CEO & General Management

Annual

Seeking an experienced Retail Manager to lead store operations, staff performance, sales growth and customer service excellence.

Retail Manager

Full time

This is an excellent opportunity to join a strategically located retail complex featuring a high-traffic fuel outlet and a well-established convenience store. We are seeking an experienced and motivated retail professional who is passionate about contributing to the growth and success of a modern retail operation.The successful candidate will demonstrate strong leadership skills, with the ability to motivate, inspire and develop team members while maintaining high standards of customer service and driving sales performance. They will apply a proactive approach, sound business acumen and operational expertise to achieve business objectives, enhance customer satisfaction and ensure the ongoing success of the retail site.The role requires flexibility to work rotating shifts across a seven-day roster. <h3>Benefits</h3>Salary: $75,000 to $85,000 per Annum + Superannuation<ul><li>Excellent workplace conditions and modern facilities.&nbsp;</li><li>Ongoing training and professional development opportunities.&nbsp;</li><li>Secure, permanent, full-time employment.</li></ul> <h3>Task & responsibilities</h3><ul><li>Implementing effective visual merchandising strategies to maximise sales and enhance store presentation.</li><li>Developing and executing business strategies to improve store performance and achieve sales targets.</li><li>Identifying new sales opportunities and optimising product ranges and SKU selection.</li><li>Overseeing daily store operations to ensure efficiency and operational excellence.</li><li>Leading, supervising and mentoring retail team members to achieve business objectives.</li><li>Maintaining high standards of customer service and enhancing the overall customer experience.</li><li>Monitoring inventory levels and implementing effective stock control measures to minimise loss and damage.</li><li>Managing staff wages, operating expenses and overall store budgets.</li><li>Monitoring costs and interpreting financial reports, including profit and loss statements, to support business performance.</li></ul> <h3>Qualification & experience</h3><ul><li>Minimum 1-3 years of experience as a Retail Manager is required.</li><li>A Diploma or higher qualification in Business, Business Management or a related discipline is required.</li><li>Demonstrated leadership skills, with the ability to organise, motivate, mentor and manage staff effectively.</li><li>Strong customer service orientation, supported by excellent communication and interpersonal skills and the ability to engage confidently with customers from diverse backgrounds.</li><li>Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.</li><li>Strong computer literacy, including experience with EFTPOS, cash registers and point-of-sale (POS) systems.</li><li>Proven ability to introduce, promote and manage new product lines, sales initiatives and promotional activities.</li><li>Flexible, approachable and adaptable, with the ability to work effectively within a locally owned business.</li><li>Sound knowledge of occupational health and safety (OH&amp;S) requirements and workplace compliance.</li><li>Current unrestricted driver’s licence.</li><li>Full, unrestricted working rights in Australia.</li></ul>

Do you have 1 to 3 years of experience as a Retail Manager?

Do you have Australian Permanent Residence or Citizenship?

Lead a thriving retail operation, inspire a team and drive business growth.

Retail Manager – Mobile &amp; Telecommunications Store&nbsp;The Pacific Group Communications Pty Ltd | Brunswick VIC 3056 and/or Tarneit VIC 3029Full-time, permanent | 38 hours per week | $80,000 – $85,000 per year + super <h3>Benefits</h3>This is a permanent full-time role of 38 hours per week, offering long-term security in an established and growing business. You’ll earn a competitive salary of $80,000 – $85,000 per year plus superannuation, reflecting the responsibility and leadership the role involves. You’ll work in a supportive, professional and team-oriented environment where your ideas, effort and results are recognised. We’re committed to your growth and offer real opportunities for career development as the business expands. As Retail Manager, you’ll have the autonomy to lead your own store, build and develop a high-performing team, and shape how the store operates every day. You’ll also work in the fast-moving telecommunications industry, staying ahead of the latest mobile technology, products and customer trends. Above all, you’ll play a key role in the success of a growing business, where strong leadership makes a visible difference. If you’re ready for a role where you can lead, grow and make a real impact, we’d like to hear from you. <h3>Task & responsibilities</h3><ul><li>Lead and coordinate the store’s daily operations</li><li>Plan and deliver sales strategies, promotions and store plans to reach revenue targets</li><li>Oversee sales of mobile phones, tablets, accessories, SIM cards, mobile plans and internet services</li><li>Track stock levels and arrange purchasing and replenishment</li><li>Manage supplier relationships and negotiate stock orders</li><li>Run regular stocktakes and keep stock records accurate</li><li>Set and review product pricing and merchandising</li><li>Keep displays and store presentation to a high standard</li><li>Recruit, induct and train new staff</li><li>Prepare rosters, assign duties and supervise staff</li><li>Set individual and team sales targets, track performance and coach staff</li><li>Prepare and manage the store budget, control costs and analyse sales and financial reports</li><li>Keep cash handling, point-of-sale and loss-prevention procedures working well</li><li>Resolve escalated customer complaints quickly and professionally</li><li>Ensure compliance with WHS, Australian Consumer Law, industry regulations and company policies</li></ul> <h3>Qualification & experience</h3><ul><li>Australian Citizen or Permanent Resident with unrestricted work rights in Australia</li><li>A Diploma or higher (AQF) in Retail Management, Business, Management or a related field</li><li>At least three years of relevant work experience may be accepted instead of the formal qualification</li><li>At least two years of experience in retail operations</li><li>Experience as a retail manager, store manager or supervisor (preferred)</li><li>Experience in mobile phone, telecommunications or consumer electronics retail (highly regarded)</li><li>Good knowledge of mobile devices, mobile plans, internet services and accessories</li><li>Proven experience recruiting, training, rostering and managing retail staff</li><li>Strong skills in stock control, purchasing and stocktaking</li><li>Experience in sales planning, setting targets and building revenue</li><li>Ability to prepare and track budgets and analyse sales and financial reports</li><li>Confidence with POS, stock management and retail reporting systems</li><li>Excellent leadership, communication and customer service skills</li><li>Strong organisational and problem-solving skills, with the ability to handle escalated complaints</li><li>Ability to work on your own, juggle priorities and deliver results</li></ul>

The Pacific Group Communications Pty Ltd is an established telecommunications retailer in Melbourne. We sell mobile phones, tablets, mobile accessorie

Retail Manager (General) – Mobile & Telecommunications Retail

The successful candidate will be responsible for managing office operations, coordinating administrative functions, maintaining business records and supporting management in operational planning and decision-making. The role requires strong organisational, communication and leadership skills, together with the ability to manage competing priorities in a logistics environment. <h3>Benefits</h3>Full-time employment in a logistics business.An opportunity to contribute to the company's administrative and operational efficiency.A professional working environment with opportunities to apply and develop management skills.Remuneration commensurate with qualifications, relevant experience and the responsibilities of the position. <h3>Task & responsibilities</h3>Oversee and coordinate the daily administrative operations of the business to ensure efficient office management.Establish and implement administrative procedures, policies and systems to improve operational efficiency.Coordinate office activities and workflows to support the company's logistics and transport operations.Maintain accurate business records, correspondence, reports, contracts and administrative documentation.Prepare operational reports, management summaries and business correspondence as required.Monitor office expenditure, process invoices and assist with budgeting and financial administration.Coordinate communication between management, office staff, transport personnel, suppliers and customers.Maintain employee records, assist with staff onboarding and coordinate administrative aspects of workforce management.Organise meetings, prepare agendas, record minutes and follow up on management decisions.Monitor office supplies, equipment and service requirements and arrange procurement where necessary.Assist management with business planning, resource allocation and the review of administrative processes.Ensure that company records and administrative practices comply with relevant workplace requirements and applicable business regulations.Coordinate the preparation and submission of relevant business documentation, including supplier records, customer documentation and operational reports.Identify administrative issues and recommend improvements to procedures, communication systems and office workflows.Supervise and allocate administrative tasks to staff, where applicable, and monitor the timely completion of assigned work. <h3>Qualification & experience</h3>Relevant diploma level qualifications in business administration, management or a related field, or equivalent relevant experience.Demonstrated minimum one year experience in office administration, business operations or office management.Strong organisational, time-management and problem-solving skills.Excellent written and verbal communication skills.Proficiency in Microsoft Office and general business administration systems.Ability to maintain accurate records, prepare reports and manage multiple priorities.Ability to work independently and coordinate effectively with management and operational personnel.Experience in the logistics, transport or supply chain industry will be highly regarded.

If you think you can manage a busy logistics company then this job is for you.

Office Manager

Distinqt Integrated is seeking an experienced and commercially focused Procurement Specialist to manage procurement activities across its residential and commercial projects. The role will involve sourcing materials and services, evaluating quotations, negotiating with suppliers, coordinating orders and deliveries, monitoring costs and maintaining supplier relationships. Working closely with directors, project managers and site teams, the successful candidate will help ensure procurement is cost-effective, timely and aligned with project requirements. <h3>Benefits</h3><ul><li>Competitive salary package of $120,000 – $140,000 per annum plus superannuation, based on qualifications and experience</li><li>Full-time permanent position offering long-term employment stability</li><li>Opportunity to work with an established construction and project delivery business</li><li>Exposure to a diverse portfolio of residential and commercial projects</li><li>Opportunity to manage procurement activities across multiple projects</li><li>Direct interaction with senior management, project teams, suppliers and external service providers</li><li>Opportunity to develop and manage long-term supplier relationships</li><li>Opportunity to contribute to cost savings, commercial decision-making and project outcomes</li><li>Supportive and collaborative working environment</li><li>Opportunity to contribute to the development and improvement of procurement systems and processes</li><li>Long-term professional development and career progression opportunities</li></ul> <h3>Task & responsibilities</h3><ul><li>Plan and coordinate procurement activities across residential and commercial construction, renovation and fit-out projects.</li><li>Review project requirements, budgets and timeframes to identify procurement needs and establish appropriate purchasing priorities.</li><li>Source and evaluate suppliers for construction materials, equipment, products and project-related services.</li><li>Obtain, analyse and compare supplier quotations, pricing, delivery timeframes and commercial terms.</li><li>Negotiate pricing, payment terms and delivery arrangements with suppliers to achieve competitive and commercially suitable outcomes.</li><li>Coordinate orders and deliveries with project managers, site personnel, suppliers and contractors to ensure materials and services are available when required.</li><li>Monitor procurement expenditure, cost variations, supplier pricing and delivery performance, and identify opportunities for improved cost control.</li><li>Analyse procurement and operational data, including expenditure, lead times and supplier performance, to identify trends and provide useful information to management.</li><li>Maintain supplier databases, pricing registers, procurement schedules and purchasing records to ensure accurate and current information is available to the business.</li><li>Monitor supplier performance and maintain effective working relationships with key suppliers and service providers.</li><li>Review workflows between estimating, procurement, site delivery and accounts, and recommend practical improvements to procurement processes and business methods.</li><li>Assist management in developing and implementing procurement policies, approval processes and internal controls to support consistent and transparent purchasing practices.</li><li>Monitor procurement activities against internal procedures, supplier terms and relevant licensing and insurance requirements for subcontracted services, and report identified issues to management.</li><li>Prepare procurement comparisons, analytical reports and business cases to support management decisions relating to supplier selection, purchasing strategies, cost management and operational efficiency.</li><li>Identify procurement and supply risks and recommend alternative suppliers, products or purchasing approaches where appropriate.</li><li>Work collaboratively with directors, project managers, site personnel, accounts staff, suppliers and contractors to support the timely and efficient delivery of projects.</li></ul> <h3>Qualification & experience</h3><ul><li>Minimum 3 years’ relevant experience in procurement, procurement analysis or a related commercial role.</li><li>Demonstrated experience in supplier sourcing, quotation assessment, purchasing and supplier relationship management.</li><li>Strong commercial, analytical and negotiation skills, with the ability to assess costs, supplier proposals and purchasing options.</li><li>Experience monitoring procurement expenditure, identifying cost efficiencies and supporting sound business decisions.</li><li>Strong organisational and time management skills, with the ability to manage multiple priorities and deadlines.</li><li>Good written and verbal communication skills, with the ability to work effectively with management, project teams and suppliers.</li><li>Proficiency in Microsoft Office, spreadsheets and standard business systems.</li><li>Relevant tertiary qualification in Business, Management, Procurement or a related discipline is desirable; an MBA or equivalent postgraduate qualification will be highly regarded.</li></ul>

Join a growing construction business, manage strategic procurement, build supplier relationships and drive cost-effective project outcomes.

Procurement Specialist

The Service Manager is responsible for managing ELP Movers’ removal service delivery function, including service planning, customer relationships, staff supervision, service standards and financial performance. The role oversees the coordination of removal and related services, establishes and monitors quality-control procedures, manages customer complaints and claims, and supervises the recruitment, training and performance of service personnel. Working with the business owner(s), the Service Manager manages service costs and implements improvements to support business growth across Victoria and Sydney. <h3>Benefits</h3> <h3>Task & responsibilities</h3>Service delivery and operations<ul><li>Manage the delivery of residential, commercial and specialty removal services, ensuring agreed service scope, staffing, customer requirements and quality standards are met.&nbsp;</li><li>Review customer bookings and quotations to confirm service scope, property access, staffing, equipment and packing requirements, and coordinate service teams and resources to meet agreed commitments.&nbsp;</li><li>Monitor service delivery, resolve escalated service issues, and ensure packing, furniture assembly, rubbish removal and other agreed services meet customer requirements and company standards.&nbsp;</li><li>Develop and monitor procedures for packing, handling and protecting customers’ belongings, including requirements for documenting, reporting and investigating loss or damage.</li></ul>Customer service and quality<ul><li>Act as the escalation point for customer enquiries, complaints, damage and insurance claims; investigate issues and negotiate resolutions within delegated financial authority, referring matters to insurers or business owners where required.</li><li>Develop, implement and review service delivery policies, service standards, job checklists, customer communication procedures and quality-control measures; monitor compliance through job audits and customer feedback.</li><li>Monitor online reviews and satisfaction data, identify recurring service failures, and implement corrective actions.</li></ul>Staff management<ul><li>Manage and supervise removal service teams and relevant administrative staff, including rostering, leave, staffing levels and peak-period service capacity.&nbsp;</li><li>Recruit and induct operational staff, identify training needs, and implement training and development plans covering service standards, manual handling, safe loading and customer interaction.</li><li>Conduct performance reviews, address conduct or performance issues, and make recommendations on hiring, promotion and disciplinary matters.</li></ul>Work health and safety, and compliance<ul><li>Implement and monitor WHS procedures, including manual handling, vehicle loading, incident reporting and hazard controls, in line with applicable Victorian and NSW legislation.</li><li>Ensure service equipment is suitable and maintained, staff hold required licences and work rights, and service-related insurance and claims procedures are followed.&nbsp;</li></ul>Financial and business management<ul><li>Manage service delivery budgets within delegated authority, monitor job costs, labour utilisation and consumables, investigate cost variances, and report on service margins and operating performance to the business owner(s).&nbsp;</li><li>Establish and monitor service performance targets, including job completion, on-time performance, customer satisfaction, complaint resolution, damage rates and staff productivity; analyse results and recommend improvements to staffing, pricing and service processes.</li><li>Assist in planning service expansion, supplier and partner relationships (e.g. moving-platform partners) and resource requirements for growth.</li></ul> <h3>Qualification & experience</h3>Qualifications<ul><li>Diploma or higher (or equivalent) in business, management, logistics, hospitality or a related field; or extensive relevant experience in service or operations management in lieu of formal qualifications.</li></ul>Experience<ul><li>A minimum of 1-2 years’ experience in a management or supervisory role in a service-based operation, preferably in removals, logistics, transport, hospitality or retail services.</li><li>Demonstrated experience supervising and rostering teams and managing customer complaints.</li></ul>Skills and attributes<ul><li>Strong leadership, communication and conflict-resolution skills.</li><li>Ability to plan and prioritise resources across multiple concurrent jobs and locations.</li><li>Working knowledge of budgeting, job costing and performance reporting.</li><li>Understanding of workplace health and safety obligations in a manual-handling environment.</li><li>Proficiency in booking, scheduling and office software; current driver’s licence.</li><li>Strong written and verbal English communication skills to supervise staff, manage customer complaints and prepare service reports.&nbsp;</li></ul>

Which of the following statements best describes your right to work in Australia?

How many years’ experience do you have relevant to the advertised position?

Lead teams, shape customer experiences and drive service excellence across Melbourne, Regional Victoria, Sydney, Brisbane and Perth.

Service Manager

Subway Endeavour Hills is seeking an experienced and motivated Retail Manager to oversee the daily operations and management of our restaurant.We are looking for a professional with strong leadership, business management and customer service skills who can manage restaurant operations, lead a team and ensure the business consistently delivers high-quality products and services.The Retail Manager will be responsible for the overall management and operational performance of the Subway Endeavour Hills.The successful applicant will oversee staff, manage financial performance, maintain operational standards and ensure compliance with food safety, workplace health and safety and relevant employment regulations. <h3>Benefits</h3><ul><li>Full-time, permanent employment.</li><li>Competitive remuneration based on skills and experience.</li><li>Opportunity to manage and develop a retail business.</li><li>Supportive working environment.</li><li>Opportunity for professional development and career progression.</li></ul> <h3>Task & responsibilities</h3><h2>Key Duties and Responsibilities</h2>The Retail Manager will be responsible for organising, directing and controlling the overall operations of Subway Endeavour Hills. The position requires a high level of commercial, operational, financial and staff management responsibility.<h3>1. Restaurant Operations and Business Management</h3><ul><li>Plan, organise and manage the overall daily operations of the restaurant, ensuring that all business activities are conducted efficiently and in accordance with established operational objectives.</li><li>Develop, implement and review operational policies and procedures to improve restaurant performance, productivity and profitability.</li><li>Establish operational priorities and service standards to ensure consistent delivery of products and services.</li><li>Monitor the performance of all restaurant functions, identify operational issues and implement corrective strategies to maintain business efficiency.</li><li>Coordinate opening and closing procedures, operational administration and management activities to ensure continuity of business operations.</li><li>Evaluate existing business practices and introduce improvements to workflows, operational processes and resource utilisation.</li><li>Ensure that restaurant operations comply with company policies, franchise requirements and applicable Australian legislation.</li></ul><h3>2. Product Mix, Stock Control and Inventory Management</h3><ul><li>Determine appropriate product quantities and stock levels based on customer demand, sales patterns, seasonal trends and historical purchasing data.</li><li>Monitor the availability and quality of ingredients, beverages, packaging materials and other restaurant supplies to ensure uninterrupted business operations.</li><li>Establish and maintain inventory control procedures, including regular stocktakes, monitoring stock movements and investigating discrepancies.</li><li>Analyse product sales performance to identify popular and slow-moving products and make recommendations regarding product availability and stock allocation.</li><li>Develop stock ordering and replenishment schedules to minimise wastage, prevent shortages and maintain appropriate inventory levels.</li><li>Monitor food costs, portion control and ingredient usage to ensure products are prepared consistently and in accordance with established quality standards.</li><li>Oversee stock rotation, storage procedures, expiry date monitoring and appropriate disposal of damaged or expired goods.</li></ul><h3>3. Purchasing and Supplier Management</h3><ul><li>Develop and implement purchasing procedures to ensure the timely procurement of ingredients, beverages, packaging and operational supplies.</li><li>Assess purchasing requirements by analysing stock consumption, forecast customer demand and anticipated business activity.</li><li>Liaise with approved suppliers and distributors regarding product availability, delivery schedules, pricing and supply requirements.</li><li>Monitor supplier performance to ensure products meet required quality, quantity and delivery standards.</li><li>Review purchasing expenditure and identify opportunities to improve procurement efficiency and control operating costs.</li><li>Maintain accurate purchasing records, supplier invoices and delivery documentation.</li><li>Ensure purchasing activities are consistent with franchise procurement policies and approved supplier arrangements.</li></ul><h3>4. Financial Management, Budgeting and Business Performance</h3><ul><li>Prepare, manage and monitor restaurant budgets, ensuring that revenue, expenditure and operating costs remain within established financial targets.</li><li>Analyse sales reports, revenue trends, gross profit margins, labour expenses and food costs to assess the financial performance of the restaurant.</li><li>Develop strategies to improve profitability through effective cost control, stock management, labour allocation and sales growth.</li><li>Monitor daily, weekly and monthly financial performance against budgeted targets and implement corrective measures where necessary.</li><li>Maintain accurate records of financial transactions, sales revenue, purchases, operational expenditure and other business-related financial activities.</li><li>Oversee cash management procedures, banking, reconciliations and financial reporting.</li><li>Prepare management reports outlining business performance, financial trends, operational expenses and opportunities for improvement.</li><li>Evaluate the financial impact of operational decisions and recommend strategies to improve the restaurant's overall financial sustainability.</li></ul><h3>5. Marketing, Promotions and Sales Development</h3><ul><li>Develop and implement local marketing initiatives to increase restaurant visibility, attract new customers and encourage repeat business.</li><li>Coordinate promotional campaigns, special offers and advertising activities in accordance with Subway brand guidelines.</li><li>Monitor customer purchasing patterns and sales trends to identify opportunities to increase product sales and revenue.</li><li>Evaluate the effectiveness of promotional activities by reviewing sales results, customer feedback and business performance.</li><li>Implement strategies to promote available products, meal combinations and approved promotional offerings.</li><li>Monitor competitor activities and local market conditions to identify opportunities to improve the restaurant's market position.</li><li>Establish sales performance objectives and introduce initiatives to improve customer retention and business growth.</li></ul><h3>6. Staff Recruitment, Selection and Workforce Management</h3><ul><li>Determine staffing requirements based on restaurant operating hours, projected customer demand, business activity and budgetary considerations.</li><li>Manage the recruitment and selection process, including identifying staffing requirements, interviewing applicants and selecting suitable employees.</li><li>Develop staff rosters to ensure appropriate workforce coverage while managing labour costs and operational requirements.</li><li>Establish clear responsibilities, performance expectations and workplace standards for employees.</li><li>Supervise and manage employees across all restaurant functions, ensuring that staff perform their duties effectively and consistently.</li><li>Conduct employee performance reviews, identify development requirements and implement appropriate performance improvement measures.</li><li>Address workplace concerns, employee grievances, attendance issues and disciplinary matters in accordance with applicable employment legislation.</li><li>Coordinate staff training and development to improve operational knowledge, service standards and employee performance.</li><li>Foster a productive working environment through effective communication, leadership and team development.</li></ul><h3>7. Customer Service and Quality Management</h3><ul><li>Establish and maintain customer service standards to ensure a positive and consistent customer experience.</li><li>Monitor customer feedback, complaints and service performance to identify areas requiring improvement.</li><li>Investigate and resolve customer complaints professionally, implementing corrective actions where necessary.</li><li>Ensure products are prepared, presented and served in accordance with Subway quality specifications and established food preparation standards.</li><li>Monitor service delivery, order accuracy and customer waiting times to maintain efficient restaurant operations.</li><li>Develop strategies to improve customer satisfaction, encourage repeat patronage and strengthen the restaurant's reputation.</li><li>Ensure employees understand and consistently follow customer service policies and procedures.</li></ul><h3>8. Workplace Health, Safety and Food Safety Compliance</h3><ul><li>Ensure the restaurant complies with applicable workplace health and safety legislation, food safety requirements and relevant regulatory standards.</li><li>Develop, implement and monitor workplace procedures to maintain a safe, hygienic and compliant working environment.</li><li>Oversee food handling, storage, temperature monitoring, cleaning and sanitation procedures.</li><li>Ensure employees receive appropriate training in food safety, workplace health and safety and safe operating practices.</li><li>Conduct regular workplace inspections to identify potential hazards and ensure appropriate corrective actions are implemented.</li><li>Maintain records relating to food safety checks, workplace inspections, equipment maintenance and incident reporting.</li><li>Coordinate maintenance and servicing of restaurant equipment to ensure safe and efficient operation.</li><li>Investigate workplace incidents and implement preventative measures to minimise future risks.</li></ul><h3>9. Business Development and Continuous Improvement</h3><ul><li>Review restaurant performance regularly and identify opportunities to improve revenue, productivity and operational efficiency.</li><li>Develop and implement business improvement strategies based on financial results, customer feedback and operational performance.</li><li>Monitor changes in customer preferences, local market conditions and industry trends to inform business decisions.</li><li>Establish measurable operational and financial objectives and monitor progress towards achieving business targets.</li><li>Review management procedures and recommend changes to improve resource utilisation, staff productivity and business outcomes.</li><li>Prepare operational and financial reports for business owners and provide recommendations regarding future business improvements.</li></ul><h3>10. Franchise Standards and Corporate Compliance</h3><ul><li>Ensure the restaurant consistently operates in accordance with Subway franchise standards, brand requirements and approved operational procedures.</li><li>Monitor compliance with franchise requirements relating to product quality, food preparation, presentation, customer service and restaurant cleanliness.</li><li>Coordinate franchise inspections and audits and implement corrective actions arising from inspection findings.</li><li>Ensure all restaurant activities are conducted in accordance with applicable business, employment, food safety and consumer protection regulations.</li><li>Maintain accurate operational documentation and management records to support franchise compliance and business accountability.</li></ul> <h3>Qualification & experience</h3><ul><li>Relevant qualification in Business Management, Hospitality Management or Retail Management, or equivalent relevant experience.</li><li>At least 1-2 years of relevant experience in retail, hospitality or restaurant management.</li><li>Demonstrated experience managing and supervising employees.</li><li>Strong leadership, communication and interpersonal skills.</li><li>Experience in budgeting, financial management and cost control.</li><li>Knowledge of inventory management and purchasing procedures.</li><li>Understanding of food safety and workplace health and safety requirements.</li><li>Strong organisational and problem-solving abilities.</li><li>Ability to manage competing priorities and work in a fast-paced environment.</li></ul>

Do you have previous experience of handling a retail outlet.

Hommey is looking for an experienced and commercially minded Chief Product Officer to join our Leadership Team and help shape the next stage of our growth.&nbsp;Reporting directly to the CEO, this is a senior executive role with responsibility for leading Hommey’s Product function and contributing to the broader strategic and operational direction of the business. You will oversee major functions across product strategy, design and development, production, supply chain, commercial performance and team leadership. Working closely with the CEO and senior leaders across Finance, Marketing, Ecommerce and Merchandise, you will ensure our product strategy supports the company’s commercial objectives, international growth and long-term direction.&nbsp;This role suits an experienced leader who can combine strategic thinking with strong commercial judgement, operational discipline and a genuine understanding of product-led consumer businesses.&nbsp; <h3>Benefits</h3>Senior leadership role reporting directly to the CEOOpportunity to play a key role in shaping the future direction of a fast-growing Australian consumer brandSignificant influence over company strategy, product direction and international growthLeadership across Product, Design, Production and Supply Chain functionsOpportunity to develop new categories and international marketsWork closely with an experienced executive and leadership teamCollaborative and design-led working environmentOpportunity to lead and develop high-performing specialist teamsSalary range $400,000 to $500,000 plus super based on experience&nbsp; <h3>Task & responsibilities</h3>Executive Leadership &amp; Business StrategyWork closely with the CEO and Leadership Team to develop and implement the company’s overall business strategy, objectives and prioritiesProvide executive leadership across the Product, Design, Production and Supply Chain functionsTranslate company strategy into clear operational plans, priorities and measurable outcomesReview the performance of major business functions within your area of responsibility and implement improvements where requiredContribute to broader company planning, commercial decision-making and international growth strategyAdvise the CEO and senior leadership on product, operational, commercial and organisational mattersEstablish standards, objectives and performance measures for teams and functions under your leadershipEnsure business activities within your portfolio are aligned with company policies, financial objectives and strategic directionProduct Strategy &amp; InnovationOwn and continuously develop Hommey’s long-term product strategy in line with the company’s brand, commercial objectives and growth plansLead range architecture, category strategy, assortment planning and new product developmentEvaluate customer behaviour, market trends, competitor activity and commercial performance to identify new opportunitiesLead the development and commercial validation of new products and categoriesEstablish and oversee product-development frameworks from concept validation through to launch and post-launch reviewWork with Marketing and Ecommerce leaders to ensure product positioning and go-to-market activity supports broader company objectivesIdentify and develop strategic product collaborations and partnerships where appropriateDesign, Development &amp; ProductionDirect the end-to-end design, development and production process across Hommey’s product rangeProvide strategic leadership to Design and Production managers and specialist teamsEstablish clear development priorities, timelines, standards and performance expectationsEnsure products meet agreed requirements for design, quality, cost, compliance and commercial viabilityMonitor development programs and intervene where required to address delays, cost pressures or operational risksMaintain appropriate governance over new product development, sampling, testing and production processesSupply Chain &amp; Operational OversightLead the strategic direction of the company’s product supply chain and global manufacturing relationshipsEstablish sourcing strategies that improve supplier capability, reduce risk and support commercial objectivesOversee factory planning, production forecasting, capacity management and critical development timelinesEnsure appropriate product quality, testing, compliance and regulatory standards are maintained across all marketsLead negotiations relating to key manufacturing arrangements, supplier terms and commercial agreementsReview operational processes and identify opportunities to improve cost, reliability, efficiency and delivery performanceWork with Merchandise and Planning to oversee inventory strategy, purchasing requirements and global order cadenceCommercial &amp; Financial ManagementWork closely with the CEO, CFO and Finance team on product budgets, forecasts, costing and financial performanceEstablish commercial targets and ensure product and range decisions support agreed revenue, margin and profitability objectivesReview global FOB costs, landed costs, pricing and margin performanceLead initiatives to improve cost efficiency while maintaining product quality and brand standardsAssess investment requirements for new products, categories and strategic initiativesMonitor commercial performance and provide regular reports and recommendations to the Leadership TeamEnsure major product and operational decisions are supported by appropriate financial and performance analysisPeople Leadership &amp; Organisational ManagementLead and develop senior managers and specialist teams across Product, Design and ProductionSet clear objectives, accountabilities and performance expectations for direct reportsSelect, recruit and develop senior and specialist team members as requiredConduct regular performance and development reviews with senior staffBuild a culture of accountability, collaboration, creativity and continuous improvementEnsure appropriate resources and capabilities are in place to support business prioritiesWork closely with other departmental leaders to ensure effective coordination across Finance, Marketing, Ecommerce, Merchandise and OperationsGovernance, Risk &amp; ComplianceEnsure Product, Production and Supply Chain activities comply with applicable regulatory requirements and internal policiesIdentify and manage key operational, commercial, supplier and product risksMaintain appropriate quality-control, product-testing and compliance frameworksEnsure major supplier and manufacturing agreements are appropriately managed and enforcedSupport the Leadership Team in maintaining effective governance and decision-making processes <h3>Qualification & experience</h3>5–8 years of experience in senior leadership, general management, product leadership or an equivalent executive roleRelevant tertiary qualification in Business, Commerce, Economics, Design, Product Development or a related disciplineDemonstrated experience leading significant business functions and senior teamsStrong experience in consumer products, homewares, lifestyle, fashion or a related product-led industryExperience developing and implementing business and product strategiesStrong commercial understanding of budgets, forecasting, pricing, margins and business performanceExperience leading product development from concept through to production and market launchExperience managing global suppliers, manufacturing partners and supply-chain relationshipsStrong understanding of sourcing, production planning, quality control and product complianceExperience working collaboratively with senior leaders across Finance, Marketing, Ecommerce and other business functionsStrong stakeholder management, negotiation and communication skillsProven ability to lead, develop and manage high-performing teamsStrong analytical and data-led approach to business decision-makingExperience operating in an international or multi-market environment would be highly regardedExperience within a high-growth, direct-to-consumer or omnichannel business would be advantageous

Hommey is looking for an experienced and commercially minded Chief Product Officer to join our Leadership Team.

Chief Product Officer

Board Appointments

COO & MD

General/Business Unit Manager

Other

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